Term condition

Terms & Conditions

Last Updated: [11/26/2025]

Welcome to [petpointusa]. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

These Terms & Conditions apply to all visitors, customers, and users of our website.
By purchasing from our store, you agree to comply with these terms and any policies linked on our site (Privacy Policy, Shipping Policy, Refund Policy, etc.).

2. Use of Our Website

You agree not to:

  • Use the site for illegal or unauthorized purposes

  • Interfere with the website’s functionality or security

  • Copy, distribute, or misuse any content without permission

You must be at least 18 years old to make a purchase.

3. Product Information

We strive to provide accurate descriptions of all pet products.
However, we do not guarantee that:

  • Product colors

  • Sizes

  • Images

  • Specifications

will always appear exactly the same due to screen settings or supplier variations.

4. Pricing & Payments

All prices are listed on our website in your selected currency.
We reserve the right to:

  • Update prices without prior notice

  • Cancel any orders that may involve pricing errors

Payments are processed securely through Shopify and trusted payment providers.

5. Order Acceptance

We may refuse or cancel any order, including if:

  • The product is out of stock

  • Payment cannot be processed

  • Fraudulent activity is suspected

If your order is canceled, we will notify you and issue a refund (if applicable).

6. Shipping & Delivery

Shipping times are estimates and not guaranteed.
Please review our Shipping Policy for full details.

Once an order is shipped, we are not responsible for:

  • Carrier delays

  • Customs issues

  • Lost or stolen packages

We work with customers to resolve issues when possible.

7. Returns & Refunds

We offer returns and refunds based on our Refund Policy.
Please read the policy before making a purchase.

8. Limitation of Liability

By using our website, you agree that [petpointusa] is not responsible for:

  • Any damages from using our products

  • Delays or errors in website performance

  • Losses related to usage, data, or profits

Our liability will not exceed the amount you paid for the product.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, policies, or services.

10. Intellectual Property

All content on this website — including images, designs, text, and branding — is the property of [petpointusa] and may not be used without permission.

11. Changes to Terms

We may update these Terms & Conditions at any time.
Changes will take effect immediately when posted on this page.

12. Contact Information

If you have any questions regarding these Terms, please contact us:

📩 Email: petpointusa@gmail.com
📍 Address: [petpointusa]