Contact

Contact Us

We’re here to help — because your pet’s happiness matters to us! 🐾
Whether you have questions about an order, need product recommendations, or simply want to share a cute moment with your pet, our team is always ready to assist.

📩 Email Support

For any inquiries, feel free to reach us at:
support; petpointusa@gmail.com

We usually respond within 24 hours.

💬 Live Chat

Have a quick question? Use our live chat option (bottom right corner) for faster support during business hours.

📦 Order & Shipping Questions

Need help tracking your order or curious about delivery times?
Visit our Shipping & FAQ page or send us your order number — we’ll take care of the rest.

📸 Share Your Pet Moments

We love seeing your pets enjoying our products!
Tag us on social media or send us your photos anytime.

💛 We’re Here for You & Your Pets

Our team is passionate about creating a smooth and friendly shopping experience. Don’t hesitate to reach out — we’re always happy to help!